Business Address: 1849 Ipswich Road, Rocklea.
Services Provided: Light vehicle servicing & repairs, diagnosis, air conditioning servicing & repairs, safety certificate & COI inspections, auto electrical, brake & clutch repairs, diesel repairs, EFI, tyres & wheel alignments, 4WD servicing & repairs, trailer repairs & safety certificates, light truck servicing & repairs, mobile fleet servicing, loan cars available, vehicle pick up & drop off available.

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How long has your business been operating?

34+ years.

What sets your business apart from your competitors?

As part of the Repco Authorised Service group our customers benefit from the combined knowledge of over 450 workshops, along with a nationwide warranty. We are independently owned and operated, so customers can be certain they will receive friendly local service that goes that extra mile and be able to talk to the mechanic who works on their car.

Do you utilise innovation or technology in your workplace?

Absolutely! Our customers benefit from the latest in digital reporting technology. Developed and created in-house by the team at Mechanics 2 U, the Digital Service Report is an industry-leading online reporting tool allowing us to report our work digitally and send that information directly to customers. We have also invested in the new Safe-T-Stop Platetronic test lane that measures a vehicle’s braking performance, alignment, suspension rebound and weight distribution. The Repco network also holds regular training and information sessions, ensuring we are at the forefront of trends, techniques and equipment.

Do you have ways of supporting your community?

Mechanics 2 U & the Repco Authorised Service Network support the Starlight Foundation and have contributed to the recent drought and bushfire appeals. In addition, Mechanics 2 U have provided volunteer work and financial support to repair the local school in the Fijian village of Yolobi. We also support apprentices.

Do you have any business achievements (or people) you are particularly proud of and why?

We have been in business for over 34 years, which is a testament to the service we offer. Most of our work is derived from repeat busines and we have received several accolades over the years, including the Quest Newspaper Customer Service Regional Award & the Repco Outstanding Customer Service National Award.

Other info?

Our furry workshop manager Zuess likes to come in most weeks to oversee the operations (and gets lots of attention!).

Click here to visit the Mechanics 2 U website.

Source: Motor Trader E-magazine (June 2020)

9 June 2020