It seems unbelievable that I am approaching my first anniversary at MTA Queensland. I guess that is a sign of having fun!

As I continue to attend the divisional meetings and visit members throughout Queensland, I am constantly motivated to do more to support the businesses that are the core of our purpose. On my commencement, the Board clearly articulated that member service was the priority, and it has remained the driving force behind a range of new offerings.

I am proud to have delivered these initiatives in my first year.

• A suite of micro-credentials to ensure members can upskill
• An extensive webinar program supporting continuous learning
• A bolstered member services team to improve our support
• A range of new services, particularly enhanced workplace relations and workplace, health and safety
• Queensland regional tours to visit members and understand local issues
• Reintroduction of technical support for members through Motortech
• Introduction of a leading diagnostic scan tool

It is my commitment to the membership to constantly improve how we can support businesses. We are acutely aware that almost every member is facing a severe skills shortage and we are actively exploring solutions with government and private entities to try to improve this situation.

12 October 2021